Beacon CCM is a platform for managing participant engagement around events, competitions, and programmes. It enables organisers to publish information, manage announcements, and communicate with participants through multiple channels from a single interface. The platform combines content management with customer communications, allowing administrators to maintain event information, schedule updates, and distribute messages efficiently. Beacon CCM acts as the operational control layer behind the participant experience, helping organisers keep participants informed, engaged, and supported throughout the lifecycle of an initiative.